Website Privacy Policy

Introduction

Samuel W Robinson Counselling and Psychotherapy. provides talking therapy and consulting services and is committed to ensuring that it respects the privacy of clients and visitors to its website by being compliant with the requirements of data protection legislation in the United Kingdom.

The personal data that we process through this website is provided by you. We will ensure that any personal data that you give us is processed fairly and lawfully and this document sets out our policy for the collection and processing of personal information through our website where you provide contact details to enable the therapist to arrange an initial consultation.

Our website and services are intended for age 16+. We do not knowingly collect data relating to anyone under the age of 16.

We will be happy to answer any questions you might have about how we process your data and can be contacted at sam@samuelwrobinson.com.

If you have any concerns about how we are processing your personal data and you are not happy with how we have responded to them you have the right to make a complaint at any time to the United Kingdom’s data protection supervisory authority, the Information Commissioner’s Office (ICO) at www.ico.org.uk.

All use, management and storage of data collected through this website is compliant under English Law through The Data Protection Act 2018, the UK's implementation of the General Data Protection Regulation (GDPR) and Samuel W. Robinson is a registrant with the Informations Comissioners Office, UK.

The personal data we collect about you

Personal data is any information that can be used to directly identify a living individual or can be used in combination with other information to identify a living individual.

The personal data that we collect from you through this website is limited to contact information – name, email address and telephone number, to enable us to process your request.

When you provide us with your contact details in relation to an initial consultation, we do not need any additional personal data from you other than your contact details as part of your message.

We will retain the personal that data you provide through our website for six months unless you become a client, in which case the data retention period will be in line with regulatory requirements for health information.

Sharing your personal data with third parties

We will not share your contact details provided through this website with any third parties.

Your legal rights under data protection legislation

Data protection legislation in the United Kingdom gives you strong rights in relation to the processing of your personal data. The key ones for the services that we offer and the personal data that you choose to provide to us through our website are the rights to:

access the personal data that we are processing
have any personal we are processing corrected if it is out of date or inaccurate
object to us processing your personal data
the erasure of your personal data.

If you wish to exercise any of your legal rights, you should contact us at sam@samuelwrobinson.com.

The cookies that we use

We only use cookies that are strictly necessary for the website to function correctly.

How you can contact us

If you have any questions or concerns about this policy, you can contact us via sam@samuelwrobinson.com.